This issue was raised long ago, but with the PHS network news back to 2011 issue, the issue has become increasingly urgent. Although the TD order to make way, although the violation was that business, but customers are innocent, their interests should be protected.
First, as to the TD to make way for three years retired PHS network
February 3, requested the Ministry of Industry issued a document to retire before the end of 2011 PHS network to work and stop the expansion and development of new users, not to expand coverage to ensure that a 1880-1900MHz band TD-SCDMA system to produce harmful interference.
At this point, now has nearly 70 million PHS users will be declared the end of the main reasons should be given to intellectual property rights with China's independent 3G TD to give way, because its operating frequency band with the TD program conflict.
Second, report the error, it seems that some confusion
Ministry of Industry and requirements in view of PHS network coverage back to 2011 when Displaying Harbor noted that many reports on the major portals an error.
Almost all reports, wrote: "The government authorities have agreed in the approved use of China Mobile, 1880-1900MHz and 2010-2015MHZ band of 35MHz frequency TD-SCDMA network construction based on it, specifically requires that all 1900-1920MHz band wireless access system should be completed before the end of 2011 retired net frequency clear work ", but, in 1900 minus 1880 as 20MHZ, 2015 minus 2010 as 5MHZ, add up to 25MHZ, where to the 35MHZ?
I checked the next, 35MHZ may be right, should be used by China Mobile 1880-1900MHz and 2010-2025MHZ band of 35MHz frequency, rather than 2011-2015MHZ. Alas, such an important error reports will inevitably cause the current PHS users feel a little uncomfortable.
3, accused of illegal business, not responsible for the user
More than taste, in the reports, was also dug out the old account, saying that "as a controversial business, after the opening of PHS since 1997 has been part of the industry accused of 'illegal operations', occupied the country no formal allocation of 1880-1920MHz band. "
This does not make sense of. And then how to say, since the business was conducted, and is China Telecom and China Mobile to carry out such a large carrier, at least the users themselves are innocent, they do not know what abuse is not illegal, PHS users no responsibility.
4, the user interests first, should be protected
Then again, regardless of China Mobile or China Telecom, China Unicom, are "Customer First" slogan of such services, it will exit the stage of history in the PAS, when it is tested several telecom operators to comply with the "Customer First" service philosophy time.
Although China Mobile's TD development is a national long-term plan, while China Telecom and China Unicom's CDMA2000 and WCDMA are also more promising 3G, however, including nearly 70 million PHS users, including the interests of existing users should protected.
5, in order to protect the interests of customers, the parties already have
Of course, we have seen the carriers made some countermeasures to protect the interests of customers.
It is understood that the practice is China Telecom: China Telecom insiders noted that PHS users for a higher amount of users per month Hua Fei, Telecom would try to introduce these customers to the new post-paid brands, 189; for some low- end users, telecommunications hope to move into 133,153 of its prepaid brands. Telecom will use high-end user first migration, migration of low-end users to guide the way for three years to complete the PHS users to C net of all transfers. In addition, to attract users to switch networks, telecommunications, mobile phone subsidies may be taken (Ji Song Mobile) approach.
It is understood that China Unicom said it would follow the state regulations related to the Qing in 2011 to complete the work frequency network back, but during the transition period, China Unicom's commitment to continue to provide services for the PHS users, while tariff, the PHS users will continue to maintain the existing rates.
6, listen to the voice of the user, should the user choose
Although China Telecom and China Unicom have some response, but hoped that China Telecom and China Unicom with the relevant competent departments of the association, held a number of users to listen to the voice of the user, it gives users the option.
It is understood that a well-known portal site survey, are willing to give up less than a quarter of PHS users. Therefore, China Telecom and China Unicom with the relevant national authorities should pay attention to really deal with the problem of the PHS users.
Recommendations can give users the following options, the user decided to select:
1, for PHS users to give up appropriate compensation. This view is in terms of number of PHS users, after years of use will surely want to give up a lot of inconvenience in their "forced" to give up the PHS, it should provide some compensation, as to how much can be discussed.
2, for the operator to select the original user concessions. To continue to select the existing operators (such as China Telecom or China Unicom) and original PHS users, carriers clearly should be given some concessions, it is for a certain customer loyalty.
3, China Unicom and China Telecom to do the same should the transition policy. It seems the aforementioned policy of China Telecom in greater detail some of the transition, while China Unicom was simple compared to the proposed two operators take the same or similar transition policy, after all, do both sides of the balance of the user.
PHS appear to have quit the stage of Chinese history can not be changed, to make way for the 3G development is indisputable facts, but this time, can handle the issue of the original PHS users, it is the test of time when major carriers service awareness. Give the user some options, mostly for the sake of users, and we should be the major operators in the basic principles of dealing with this issue.
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